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Rethinking Employee Support: Why Businesses are Turning to My Triage Network
Dr Patapia Tzotzoli
This blog explores how My Triage Network offers a more human-centred, compassionate way for organisations to support employee mental health. With expert-led, personalised triage and access to trusted professionals, it enhances existing wellbeing strategies, or supplements EAP offerings, and can also offer tailored psychological services aligned with your organisation’s goals.

In today’s fast-paced, high-pressure work environments, organisations and HR teams are recognising that traditional models of employee support are no longer enough. With mental health, stress, and personal challenges increasingly affecting performance and wellbeing, a smarter, more human solution is needed.
My Triage Network offers just that - a human-first model that is redefining how businesses connect their employees with trusted, personalised support.
My Triage Network: personalised, efficient, and human-centered
Here’s how our approach stands apart:
Expert assessment
Employees are directed to complete the Get Triaged form - a short online questionnaire - or make a call. From there, a clinical psychologist personally assesses their situation and makes tailored recommendations based on their unique needs and preferences.Curated and efficient connections
With a handpicked network of over 80 trusted specialists - from psychologists and therapists to coaches and psychiatrists - My Triage Network connects employees quickly and efficiently to the right professional. No more guesswork, waiting lists, or generic EAP directories.Confidentiality and trust
Because My Triage Network operates independently of the employer, employees are far more likely to seek help. They’re supported in a confidential environment where trust, not oversight, drives engagement.
Embracing innovation - while keeping support human
In a world rapidly shifting toward AI-driven and automated solutions, the importance of human connection has never been greater. While technology streamlines processes, real conversations with trusted professionals remain essential - especially when it comes to emotional wellbeing.
My Triage Network bridges this gap. It offers the ease of a streamlined system with the depth and warmth of real clinical insight - helping employees not only access care but feel seen and supported in the process.
Why this matters for modern workplaces
Implementing My Triage Network model reflects an organisation’s genuine commitment to its people. It aligns with the complexity of today’s workplace dynamics while recognising that timely, human-guided care can make a measurable difference in employee wellbeing, retention, and morale. For businesses looking to enhance their wellbeing strategy or supplement their existing EAP offering, My Triage Network provides a practical, compassionate solution.
And we can take it a step further. We can also organise the right professional or team to design and deliver tailored psychological workshops - whether to foster a mentally healthy workplace or to promote and embed your wider mental health strategy. These services are fully customisable to align with your organisational agenda and goals.
Want to learn how this could work for your organisation?
Let’s talk about how My Triage Network can support your organisation.
Book an appointment with Dr. Patapia Tzotzoli here.