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Reimagining Access to Mental Health Services

Dr Patapia Tzotzoli

Take a closer look at why traditional ways of finding mental health support often fall short - and how My Triage Network, a free service, offers a smarter, more human, and expert-led alternative. No listings, waitlists, or guesswork - just clear, compassionate guidance from a clinical psychologist herself.

Hi! I am Patapia, a clinical psychologist with over 20 years of experience across the public and private sectors. I have worked with clients of all ages and with a wide range of clinical presentations, both in hospitals and private clinics. Here’s what I’ve learned: when it comes to getting the right support, having a trusted guide makes all the difference.

When you’re faced with a health issue, you don’t diagnose yourself. Most people have their GP to turn to  -  someone who listens, assesses, and guides them toward the appropriate next step. This is triage: a trained professional evaluates the situation and directs you to the right care quickly and thoughtfully.

In this system, you may be signposted to public services (often facing waiting lists), or you might be advised to seek private care  -  but even then, you usually have to navigate the next steps yourself.

When it comes to mental health, people often feel overwhelmed before they even begin searching for support. You might be struggling with a personal challenge, navigating difficulties with a partner, caring for a dependent child or elderly relative, needing an assessment - and at the same time feeling unsure where to turn.This isn’t the moment for waiting lists, endless Google searches, self-service directories, or unverified word-of-mouth recommendations.

So, I couldn’t help but wonder: what if we take what works from the triage system, apply it to mental health - and make it more human, more efficient, and more accessible?

The smarter alternative: My Triage Network

At its core, triage is about efficient assessment and timely, clear direction: expert understanding of what someone truly needs, and ensuring they receive appropriate help without delay or confusion.

I’ve taken this principle and made triage an easily accessible, everyday option for anyone seeking mental health support - whether for assessment or therapy - through a service called My Triage Network.

My Triage Network offers something unique: real human connection, expert knowledge, and a personalised service that makes getting help easier, faster, and more compassionate - all at no cost.

Welcome to My Triage Network - your personal and trusted mental health concierge!

How does it work?

  • Fill out a short form or give me a call - you explain what you need, and I listen.

  • I assess your situation, needs, and preferences.

  • I offer guidance and discuss your options.

  • You make informed decisions based on trusted, expert advice.

And from there?
You’re connected with the right mental health professional or multidisciplinary team from a carefully handpicked network of qualified and regulated practitioners.

No endless, stressful searches. No guesswork. No reliance on automated systems like algorithms, chatbots, or AI-powered services. 

Just genuine human understanding and expert support from someone who truly knows who can help.

Who is part of this network?

I’ve spent years building a trusted network of psychologists, therapists, coaches, psychiatrists, and other health specialists - professionals I can personally recommend.

But for me, it was always about more than just knowing their qualifications or regulatory bodies.

I spent time understanding how they work, who they work best with, and what kinds of people thrive under their care. I know them all personally and made sure they met my one non-negotiable criterion before joining my network: true compassion for the people they work with.

Whether your need is straightforward or highly specialised, I can quickly and efficiently identify the right professional or put together a multidisciplinary team from within the network.

And if the right professional isn’t available? I'll extend the search beyond this network - always putting your care first. Because for me, when it comes to mental health, it’s not just about finding any help -  it’s about finding the right help.

That’s what makes triage different - and why it works.
To put it simply: we care.

Human first – always

In a world leaning ever further into AI and automation, My Triage Network offers something quieter, stronger, and more human: the value of real expert judgment - and someone to lean on.

Need help finding the right professional?

Complete the confidential Get Triaged form, and I’ll personally reach out to guide you to the right mental health support - quickly, efficiently, compassionately, and at no cost.

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My Newsletters

Community is everything. Subscribe for exclusive access to a space where I share updates, insights, recommendations, and my favourite things - all related to mental health!

My Newsletters

Community is everything. Subscribe for exclusive access to a space where I share updates, insights, recommendations, and my favourite things - all related to mental health!

My Newsletters

Community is everything. Subscribe for exclusive access to a space where I share updates, insights, recommendations, and my favourite things - all related to mental health!

© 2025, All Rights Reserved. iConcipio Ltd.

© 2025, All Rights Reserved. iConcipio Ltd.

© 2025, All Rights Reserved. iConcipio Ltd.

© 2025, All Rights Reserved. iConcipio Ltd.