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A Smarter Referral Process for Mental Health Professionals: Support Your Clients Through My Triage Network
Dr Patapia Tzotzoli
As mental health professionals, referring clients shouldn’t mean scrolling endlessly through online listings or taking chances on unverified names with unchecked credentials. This blog introduces a smarter, human-led referral process - helping you maintain high standards of care when you're at capacity, unavailable, or the case falls outside your expertise.

When you're working in private practice, your time and focus are precious - yet many of you feel a strong commitment to maintaining your duty of care to clients, even when your schedule is full, or a case falls outside your expertise.
The instinct is to offer a spot on your waiting list - but that’s not always appropriate or suitable for the client in front of you.
And if you don’t already have a trusted colleague who’s a good fit for what your client needs, you might find yourself searching online or posting in professional chats and groups.
The problem?
You’re overwhelmed by endless listings or recommendation threads
You can’t possibly vet every name that comes up
You're spending valuable clinical time trying to find someone - while losing focus on your own work
You may still not find the right person - or feel uncomfortable recommending someone you barely know
All of it leaves you doing your best, but with no guarantee of a safe, timely, or well-matched referral.
My Triage Network, offers an alternative way to help you care and support your clients. At no cost.
About My Triage Network
I’m a clinical psychologist with over 20 years of experience, and I’ve been running My Triage Network for almost three years now helping individuals access the right mental health support quickly, efficiently, and at no cost. I’d be happy to do the same for your clients.
If you’d like to stay involved in their journey, you can fill out the short Get Triaged form or simply give me a call to discuss their needs. I can then keep you updated throughout the process, answer any questions, and ensure you feel confident about the support your client is receiving.
Alternatively, you can signpost your client directly to the service - saving time and protecting your clinical focus while fully delegating the task and responsibility of finding the right professional to me.
In either case, I personally assess each referral with care and connect clients with a trusted, qualified, and compassionate professional - or multidisciplinary team, if needed. This is done through a handpicked network of over 80 mental health professionals across the UK, matched to your client’s needs and preferences, and ready to offer timely, appropriate support.
In other words: search engines, professional chats, and directories give you data.
My Triage Network gives you solutions.
When to use My Triage Network?
When you're at full capacity - help clients access immediate support without long waiting lists
When additional input is needed - involve another specialist or multidisciplinary team to ensure comprehensive support
When a client’s needs fall outside your expertise - connect them quickly to a specialist who fits their needs
When you're unavailable - maintain high standards of care even during leave or unexpected breaks
Who is part of My Triage Network?
The Triage Network is made up of professionals committed to staying independent and running their own private practices. It includes vetted psychologists, therapists, psychiatrists, coaches, and other allied health specialists - all carefully selected not just for their qualifications, but for their compassion, integrity, and commitment to best practice.
With such a diverse range of specialties across the network - from psychological and psychiatric assessments to specialised therapies and coaching - I’m able to support clients with any need, background, or preference. Whether it’s clinical, forensic, neuropsychological, educational, or wellbeing-related, the right match is always within reach. If I don’t think the right professional is currently in my network, I go out of my way to find and vet a suitable practitioner who better aligns with your client’s needs and preferences—again, at no cost to you or your client.
Why should you use My Triage Network
Using My Triage Network isn’t just about saving time and effort - it’s about protecting your focus and building your reputation as a thoughtful professional by upholding high standards in your private practice, showing care not only when you’re available but also when you’re not.
It’s about supporting our mental health community by backing verified professionals who choose to remain independent and run their own private practices.
And it’s about expanding access: with every successful referral, I set aside funds to support future clients who might otherwise struggle to engage with mental health services.
Ready to make smarter referrals?
Complete the confidential Get Triaged form or give me a call, and I’ll get back to you promptly with options - or simply share the link with any clients you’d like to refer to another suitable professional.